This page describes how Utility Consultants prefers to do business, and where it came from.

Client engagement strategy

Utility Consultants client engagement strategy is based around long-term relationships with senior people - building and maintaining open and honest relationships - that deliver true and sustainable value across key management disciplines such as strategy, finance, marketing, engineering, operations and regulatory compliance. A key feature of Utility Consultants' client interaction is framing all client projects within the clients' strategic context, continually confirming that the project will contribute to the clients' business strategey.

Core values

Utility Consultants core values are...

- Absolute honesty and integrity in all our dealings.
- Combining intellectually robust analysis with strong practical conclusions.
- Open and pro-active communication with our clients.
- Working for the greater good of our clients' businesses.

Company History

Utility Consultants was founded by Phil Caffyn in 1998 as business opportunities converged. Since then Utility Consultants has expanded its client base to include 30 power utilities across New Zealand and Australia, as well as gas, water, drainage and sewage with a few rail and airport projects mixed into it all.

About the logo

Utility Consultants logo depicts its key markets which is energy & network infrastructure. Our core market is based around electricity distribution and transmission where our predominant strengths and experience lies. Clustered around this core market is our skills and experience in hydro and thermal generation, gas distribution and transmission, and "the three wets" (water, sewage and drainage).

Directors background

Phil Caffyn entered the energy & utilities sector as an engineering cadet in December 1984 with the then New Zealand Electricity Department at what is now the Transpower grid exit point in Invercargill, New Zealand. After completing a Bachelor of Engineering degree and a Post-Graduate Diploma of Engineering at the University of Canterbury, New Zealand (both majoring in electric power systems) Phil worked in several lines and generation utilities before establishing Utility Consultants. During this time Phil completed an extramural Diploma of Management and an MBA through Deakin University, Australia (majoring in strategy, finance and marketing) and graduated 2nd in a class of 192 including top New Zealand graduate. In addition to working in the energy & utilities sectors, Phil has been involved in governance roles in other unrelated sectors such as health and education. Pick here to jump to Phil's personal website.